Bet365 Cookie Policy

At Bet365 Online Casino, we are committed to being transparent about how we use cookies and similar tracking technologies across our platform. This Cookie Policy explains what cookies are, how we use them when you visit our website, access the bet365 app, or engage with our bet365 casino games and slots, and what choices you have regarding their use. By continuing to use our services, you agree to our use of cookies as described in this policy.

What Are Cookies?

Cookies are small text files that are placed on your device — computer, tablet, or mobile — when you visit a website. Here at Bet365Online Casino, we use cookies to help our platform function correctly, to remember your preferences, and to improve your overall experience. Cookies do not contain personally identifiable information on their own, but they may be linked to information we hold about you in accordance with our Privacy Policy.

In addition to cookies, we may also use similar technologies such as web beacons, pixels, and local storage objects. These tools work alongside cookies to help us deliver a seamless experience whether you're accessing our bet365 live casino, placing bet365 football betting wagers, or exploring bet365 bingo and bet365 poker sections.

Types of Cookies We Use

Strictly Necessary Cookies

Our Bet365 Online Casino platform relies on strictly necessary cookies to function. These cookies are essential for you to navigate the site, use secure areas such as the bet365 casino login, and access your account. Without these cookies, services such as the bet365 login uk process or payment authentication cannot be provided. These cookies cannot be disabled through our cookie settings.

Performance and Analytics Cookies

We use performance cookies to understand how visitors interact with our site. This data helps us improve how our platform operates — from the bet365 casino app experience to desktop navigation. These cookies collect aggregated, anonymous information such as the number of visitors, which pages are most visited, and how users navigate between sections. No personally identifiable information is collected through these cookies without your explicit consent.

Functionality Cookies

At Bet365Online Casino, we use functionality cookies to remember choices you make and provide enhanced, personalised features. For example, these cookies may remember your language preference, your region, or that you have previously logged into our bet365 online casino. They may also be used to provide services you have requested, such as saving your preferences across sessions.

Targeting and Advertising Cookies

Our Bet365 Online Casino and our trusted advertising partners may use targeting cookies to deliver relevant promotions to you — including information about our bet365 bonus, bet365 promo code offers, and bet365 casino bonus codes. These cookies track your browsing activity across our site and third-party websites to build a profile of your interests and show you relevant advertisements. They do not store directly personal information, but are based on uniquely identifying your browser and device.

Why We Use Cookies

We use cookies across the Bet365Online Casino platform for a number of important reasons:

• To enable core functionality, including secure bet365 casino login and account access
• To remember your session and keep you logged into our bet365 online casino
• To personalise your experience when browsing bet365 casino games and slots
• To analyse how our services — including the bet365 app — are used, so we can improve them
• To deliver targeted advertising, including bet365 casino promo code offers and bet365 free bets promotions
• To detect and prevent fraud, ensuring the security of your account
• To comply with our legal and regulatory obligations under our UK Gambling Commission licences (Account Nos. 55148 and 55149)
• To support responsible gambling tools available across our bet365 casino online platform

Third-Party Cookies

When you use our Bet365 Online Casino services, certain third-party providers — including game suppliers such as Pragmatic Play, Play'n GO, and Greentube — may place their own cookies on your device. Our bet365 live casino and other product areas may also involve cookies set by analytics and advertising partners. We do not control these third-party cookies, and their use is governed by the respective privacy and cookie policies of those third parties.

We recommend that you review the cookie policies of any third-party services you access through our platform. At Bet365Online Casino, we work only with trusted partners and take reasonable steps to ensure they handle your data responsibly.

How Long Do Cookies Last?

Cookies used across our Bet365 Online Casino platform may be either session cookies or persistent cookies:

• Session cookies — These are temporary and expire as soon as you close your browser. We use them during your bet365 casino login session and while you navigate our live casino bet365 areas.
• Persistent cookies — These remain on your device for a set period or until you delete them manually. We use persistent cookies to remember your preferences and support features such as bet365 bonus code recognition across visits.

Managing and Controlling Cookies

You have the right to control how cookies are used on your device. Our Bet365Online Casino platform provides a cookie consent tool that allows you to accept or decline non-essential cookies when you first visit our site. You can update your preferences at any time through our cookie settings panel.

In addition to our own tools, most web browsers allow you to manage cookies through their settings. You can typically:

• View the cookies stored on your device
• Delete individual or all cookies
• Block cookies from all or specific websites
• Set your browser to alert you when cookies are being placed

Please be aware that disabling certain cookies may affect the functionality of our Bet365 Online Casino services. For example, blocking strictly necessary cookies may prevent you from completing the bet365 login process or accessing secure areas of our platform. For guidance on managing cookies in your specific browser, please visit the browser's official support pages.

Cookies and the Bet365 App

When you access our services through the native iOS or Android bet365 casino app, we may use similar technologies, including device identifiers and local storage, to deliver a consistent and secure experience. The bet365 app supports Touch ID, Face ID, and 4-digit passcode authentication — features that rely on locally stored data to function securely. You can manage app-based data preferences through your device settings.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. At Bet365Online Casino, we will notify you of any significant changes by posting an updated version of this policy on our website. We encourage you to review this page periodically to stay informed about how we use cookies. Your continued use of our bet365 casino uk services following any updates constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about this Cookie Policy or how we handle data at our Bet365 Online Casino platform, you can contact us through our 24/7 Live Chat or via the Contact Us webform available on our website. Our registered operating entities — Hillside (UK Gaming) ENC and Hillside (UK Sports) ENC — are based at Office 1/2373, Level G, Quantum House, 75 Abate Rigord St, Ta' Xbiex XBX 1120, Malta. We are committed to responding to your enquiries promptly and transparently in line with our obligations under applicable data protection law.